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SMS notifications not delivering to US & CA customers

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Apr 26, 15:36 PDT
Identified - We have identified the cause for the blocking of our SMS notifications and are working closely with our 3rd party provider to resolve the issue as quickly as possible. We hope to be able to restore services soon.

Apr 26, 10:24 PDT
Update - SMS notifications to U.S. and Canadian customers are being blocked by our SMS provider. We are very sorry to have this impact your business! It is our top priority to resolve this. In the meantime, we advise you to please switch to email notifications if possible.

Apr 26, 10:23 PDT
Investigating - SMS notifications to U.S. and Canadian customers are being blocked by our SMS provider. We are very sorry to have this impact your business! It is our top priority to resolve this. In the meantime, we advise you to please switch to email notifications if possible.


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